At cun999, we take the privacy and security of your personal information as seriously as we take the integrity of our games. This Privacy Policy sets out in clear, precise terms exactly what data we collect, why we collect it, how we use and protect it, and what rights you hold as a cun999 member. We encourage you to read this document carefully before registering an account or submitting any personal information to the platform.
Everything cun999 does with your personal data is guided by these six core principles. They are not just policy statements — they are operational commitments built into our systems, processes, and team training.
We collect only the personal data that is strictly necessary to deliver cun999 services, fulfil our legal obligations, and protect platform integrity. Data is never collected speculatively or for purposes unrelated to your membership and the services you use.
All data transmitted between your device and cun999 is protected by 256-bit SSL/TLS encryption. Sensitive account data — including passwords and payment credentials — is stored using industry-standard hashing and tokenisation. Our infrastructure undergoes regular independent security audits.
We tell you exactly what data we hold, why we hold it, and how long we retain it. There are no hidden data practices at cun999. Every processing activity is documented in this Privacy Policy and available to you on request through our Data Request process.
You have the right to access, correct, export, and request deletion of your personal data at any time. cun999 processes all Data Subject Requests within 10 business days and provides clear, jargon-free responses. Your data is yours — we are simply its custodian during your membership.
cun999 does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or commercial partner. The only third parties who receive your data are those directly required to deliver our services — payment processors, identity verification providers, and fraud prevention systems — all bound by strict data protection agreements.
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our licensing obligations. Once the retention period lapses, data is securely deleted or anonymised in accordance with our internal data lifecycle management procedures.
cun999 operates https://cun999.app as the data controller for all personal information collected through the platform. As data controller, cun999 determines the purposes and means by which your personal data is processed and is responsible for ensuring that such processing complies with applicable data protection standards and our licensing obligations as an internationally licensed online gaming operator.
For all data protection enquiries, requests, or complaints, cun999's designated Data Protection contact is reachable at with the subject line "Privacy — [Your Username]". We aim to acknowledge all privacy-related correspondence within 2 business days and to provide a substantive response within 10 business days.
cun999 collects personal data in the following categories. The specific data points collected at any given stage depend on the services you are accessing and the verification requirements applicable at that time.
| Data Type | Examples | Purpose |
|---|---|---|
| Full legal name | As shown on government-issued ID | Account registration, KYC verification |
| Date of birth | DD/MM/YYYY | Age verification (21+ requirement) |
| National ID number | NIK (KTP number) | Identity verification, fraud prevention |
| Residential address | Street, city, province, postal code | KYC, AML compliance |
| Email address | Active personal email | Account access, communications |
| Mobile phone number | Indonesian (+62) mobile number | Two-factor authentication, support |
| Username | Member-chosen platform handle | Account identification on platform |
| Document Type | Details Captured |
|---|---|
| Government-issued photo ID | KTP (National Identity Card), passport, or SIM (driver's licence) — front and back images |
| Proof of payment method | Screenshot or photo of bank account (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja) showing member name |
| Selfie / liveness check | A real-time photograph of the member holding their ID document, used to confirm document ownership |
cun999 collects personal data through the following channels and mechanisms:
Every data processing activity conducted by cun999 rests on one or more of the following legal bases:
| Legal Basis | How cun999 Applies It |
|---|---|
| Contractual necessity | Processing your registration data, KYC documents, financial transactions, and gameplay records is necessary to provide the services you contracted for when you created a cun999 account. |
| Legal obligation | Processing for KYC identity verification, AML transaction monitoring, age verification, and record-keeping is required by our international gaming licence and applicable financial crime prevention obligations. |
| Legitimate interests | Processing for platform security, fraud detection, responsible gaming monitoring, and internal analytics is conducted on the basis of cun999's legitimate interest in operating a safe, fair, and sustainable platform — balanced against your privacy interests. |
| Consent | Marketing email communications and optional analytics cookies are processed only where you have given clear, informed, freely withdrawable consent. Consent for these purposes is collected at registration and can be withdrawn at any time. |
Personal data collected by cun999 is used exclusively for the following purposes:
cun999 does not sell, rent, or trade your personal data to any third party. Data is shared only in the specific, limited circumstances described below, and only with parties who are contractually bound to protect it:
cun999 uses cookies and similar browser-based technologies to operate the platform, maintain session security, and understand how members use the site. The following categories of cookies are used:
| Cookie Category | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session authentication tokens, CSRF protection, shopping cart state, security cookies. Without these cookies the platform cannot function. | No — operationally essential |
| Functional | Remembering your language preference, display settings, and last-used payment method to improve your experience on return visits. | No — legitimate interest basis |
| Analytics | Aggregated, anonymised page view counts, session duration, and navigation path analysis used to improve site structure and performance. Data is not linked to individual member identities. | Yes — opt-in at registration |
| Marketing / Referral Tracking | First-party referral source cookies that record which channel or campaign brought you to cun999.app, used solely for internal campaign performance analysis. | Yes — opt-in at registration |
You may manage your cookie preferences through your browser settings at any time. Note that disabling strictly necessary cookies will prevent you from logging in and using cun999 services. Disabling analytics or referral cookies has no impact on your access to the platform.
cun999 implements a layered security architecture to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include, but are not limited to, the following:
cun999 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, comply with our legal and licensing obligations, and resolve disputes or enforce our Terms & Conditions. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of membership + 5 years after account closure | Licensing obligation, dispute resolution |
| KYC identity documents | Duration of membership + 5 years after account closure | AML / KYC regulatory requirement |
| Financial transaction records | Duration of membership + 7 years after account closure | Financial crime prevention, licensing audit |
| Betting and gameplay history | Duration of membership + 3 years after account closure | Dispute resolution, responsible gaming audit |
| Customer support records | 3 years from the date of the last interaction | Dispute resolution, service quality review |
| Marketing consent records | Until consent is withdrawn, + 2 years thereafter | Proof of consent, regulatory compliance |
| Technical / server logs | 90 days from generation | Security incident investigation |
Once a retention period has elapsed, personal data is either securely deleted (for structured database records) or anonymised (for aggregated analytics data) in accordance with our internal data lifecycle procedures. Anonymised data that cannot be re-linked to any individual may be retained indefinitely for statistical and product development purposes.
As a cun999 member, you have the following rights with respect to your personal data. These rights may be exercised at any time by contacting us at with the subject line "Data Request — [Your Username]":
To protect your privacy, all data subject requests are subject to identity verification before processing. We will ask you to confirm your registered email address and may request a copy of your ID in cases where the request involves sensitive personal data. There is no fee for exercising any of the rights listed above under normal circumstances.
cun999 operates a strict minimum age policy of 21 years across all products and services. We do not knowingly collect personal data from any individual under the age of 21, and we do not permit any person under the age of 21 to register an account, deposit funds, or place wagers on the platform.
Age verification is conducted at two stages:
cun999 sends promotional communications — including welcome offers, reload bonuses, seasonal campaign announcements tied to BRI Liga 1 rounds, Piala AFF fixtures, Idul Fitri, Ramadhan, and other Indonesian cultural calendar events — exclusively to members who have given clear opt-in consent to receive such communications during the registration process.
As an internationally licensed online gaming platform serving Indonesian players, cun999 operates infrastructure and engages service providers across multiple jurisdictions. As a result, your personal data may be transferred to, stored in, or processed in countries outside Indonesia. These transfers occur in the following contexts:
In all cases where personal data is transferred internationally, cun999 ensures that appropriate safeguards are in place — including contractual data processing agreements that impose data protection standards equivalent to those described in this Privacy Policy. We do not transfer personal data to jurisdictions that do not provide an adequate level of protection without first implementing appropriate contractual or technical safeguards.
cun999 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or service offerings. When material changes are made, we will notify active members by email (to the registered address on file) at least 14 days before the revised Policy takes effect. The updated Policy will also be published at https://cun999.app/privacy-policy with a revised "Last Updated" date prominently displayed at the top of the page.
Your continued use of cun999 services after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised Policy, you may close your account by contacting our support team before the effective date. Any personal data already collected will continue to be processed under the version of the Privacy Policy that was in effect at the time of collection, to the extent permitted by law.
We encourage you to review this page periodically even when you have not received a notification, as minor clarifications or non-material updates may be made without individual notification.
For all privacy-related enquiries, data subject requests, complaints, or questions about how cun999 processes your personal data, please contact our Data Protection team through any of the following channels. Our support team is available 24 hours a day, 7 days a week, 365 days a year:
When submitting a formal data subject request, please include your registered username, the nature of your request (access, rectification, erasure, portability, objection, or complaint), and a brief description of the specific data concerned. This enables our team to locate the relevant records and process your request accurately and efficiently.
Now that you understand how we safeguard your data, explore everything cun999 has to offer — from live sportsbook action on BRI Liga 1 to premium slot titles and live casino tables, all in a secure, fair, and responsible environment.